Security at CareSignal

Enterprise-grade security to protect your most sensitive compliance data.

How We Protect Your Data

Encryption

All data is encrypted in transit using TLS 1.3 and at rest using AES-256 encryption.

Australian Data Residency

All data is stored exclusively on servers located in Australia, ensuring data sovereignty.

Access Control

Role-based access control with granular permissions. SSO and SAML support for enterprise.

Audit Logging

Comprehensive audit logs track all user actions and system events for accountability.

Security Monitoring

24/7 monitoring for threats and anomalies with automated incident response.

Regular Updates

Continuous security updates and patches applied without service interruption.

Infrastructure Security

Cloud Infrastructure

CareSignal is hosted on enterprise-grade Australian cloud infrastructure with redundant systems, automated backups, and disaster recovery capabilities.

Network Security

Our network is protected by enterprise firewalls, intrusion detection systems, and DDoS protection. All internal traffic is encrypted and segmented.

Physical Security

Our data centres maintain 24/7 security, biometric access controls, and CCTV monitoring. Only authorised personnel have physical access.

Backup & Recovery

Automated daily backups with point-in-time recovery. Backups are encrypted and stored in geographically separate Australian locations.

Compliance & Certifications

SOC 2 Type II (in progress)
ISO 27001 (planned)
Australian Privacy Principles compliant
NDIS Quality and Safeguards compliant

Security Concerns?

If you discover a security vulnerability, please report it responsibly to our security team.

Contact: security@caresignal.io